How can we help?
How do I book my first appointment with Special Medica?
You can book online through our website, call our clinic directly, or email our reception team.
What documents should I bring to my initial consultation?
Please bring your Medicare card, photo ID, any relevant referrals, and previous medical records if available.
Can I complete any registration forms before my visit?
Yes, registration forms are available for download on our website to complete before your appointment.
How long will my first appointment typically take?
Initial consultations generally take between 20-40 minutes depending on your health needs.
Do you offer telehealth options for initial consultations?
Yes, telehealth appointments are available for suitable consultations. Please discuss this when booking.
What general practice services does Special Medica provide?
Our GP services include health assessments, chronic care management, acute illness treatment, and preventative care.
How often should I schedule skin assessments?
This varies based on individual factors. Your doctor can recommend an appropriate schedule during your consultation.
What does the medical weight management program include?
The program includes health assessment, personalised planning, regular monitoring, and ongoing support.
How are specialist medical consultations structured?
Consultations involve assessment of your concerns, discussion of options, and development of a management plan.
Can I see the same healthcare professional for all my appointments?
We encourage continuity of care whenever possible. Let our reception team know your preference when booking.
Does Special Medica accept private health insurance?
We accept most private health insurance. Please check with our reception about specific providers.
What payment methods are available at your clinics?
We accept EFTPOS, credit cards, and direct billing for eligible Medicare services.
Are there any Medicare rebates available for your services?
Medicare rebates are available for eligible services. Our reception team can provide current information.
Do you offer payment plans for ongoing treatment?
Please speak with our reception team about available payment options for your specific treatment plan.
How can I receive a receipt for my medical expenses?
Receipts are provided after payment and can be emailed or printed at your request.
What general practice services does Special Medica provide?
Our GP services include health assessments, chronic care management, acute illness treatment, and preventative care.
How often should I schedule skin assessments?
This varies based on individual factors. Your doctor can recommend an appropriate schedule during your consultation.
What does the medical weight management program include?
The program includes health assessment, personalised planning, regular monitoring, and ongoing support.
How are specialist medical consultations structured?
Consultations involve assessment of your concerns, discussion of options, and development of a management plan.
Can I see the same healthcare professional for all my appointments?
We encourage continuity of care whenever possible. Let our reception team know your preference when booking.
Does Special Medica accept private health insurance?
We accept most private health insurance. Please check with our reception about specific providers.
What payment methods are available at your clinics?
We accept EFTPOS, credit cards, and direct billing for eligible Medicare services.
Are there any Medicare rebates available for your services?
Medicare rebates are available for eligible services. Our reception team can provide current information.
Do you offer payment plans for ongoing treatment?
Please speak with our reception team about available payment options for your specific treatment plan.
How can I receive a receipt for my medical expenses?
Receipts are provided after payment and can be emailed or printed at your request.